Job Requirements Include:
- Process purchase orders received from CPs and direct customers within the assigned territory.
- End to end order management from receipt of purchase order till arrival at customer site.
- Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse, splitting shipment by store mode and organizing the transportation with freight forwarders.
- Coordinate with planners on the ordering of stocks from external/internal warehouses to ensure timely availability and proper stocks allocation
- Arrange shipping documents as per customer requirement which include export documents, licenses, declarations, packing, shipping, and routing of product.
- Analyze Letters of Credit on receipt, advise customer if amendment is required and contact advising Bank if necessary.
- Prepare documentation in compliance with Letter of Credit, CAD, etc.
- Invoice in a timely manner in line with monthly forecast
- Drive Daily Management tools by reviewing current backlog and revenue recognition files
- Manage customers inquiries such as pricing, stock availability, delivery, order status and product information
- Prepare tender requirements and project quotations
- Liaise with different departments for credit standings and compliance updates
- Review existing operations procedure and identify possible areas for improvement
- Support commercial forecast accuracy by providing estimates throughout the period
- Attune ad hoc tasks as required by the commercial team and management
- Understand and comply to incoterms and export trade rules of different countries
Qualifications and Education Requirements
- Minimum 3 years’ experience in a Customer service/logistics role
- Good IT skills and experience in using Oracle or Similar ERP.
- Must be proficient with Microsoft Office Suite – i.e. Outlook, Excel, & Word
- Fluent in English written and spoken ( Arabic & French are advantage)
- Knowledge of supply chain that include drop ship models, export, transportation, and export terminology.
Preffered Skiils
- Work experience in Healthcare, Diagnostics or Medical Devices industry
- Ability to focus, multi-task, prioritize projects and handle pressure of deadlines and goals.
- Ability to handle high volume of shipments, communications, documentation and filing
- Enthusiastic with strong communication skills
- Attention to detail and ability to multi-task
- Highly flexible and adaptive to pressing demands and strict deadlines
- Good numerical and mathematics acumen for orders, invoicing and data analysis
