ODC Account Manager vacancy in Kuwait

About the Team

We are seeking a highly motivated and commercially savvy account manager to manage and grow convenience store partnerships on Deliveroo. This role is responsible for expanding selection, driving sales, and improving the overall customer experience in the convenience category.

Key Responsibilities

• Partner Growth: Develop relationships with leading convenience stores to expand selection and improve customer experience.
• Sales Optimization: Work with partners to maximize sales and optimize pricing and promotional strategies.
• Campaign Execution: Collaborate with marketing teams to run seasonal promotions, bundle offers, and loyalty incentives.
• Operational Performance: Ensure high fulfillment rates, quick deliveries, and smooth operations for convenience store partners.
• Competitor Benchmarking: Track market trends and competitor pricing strategies to maintain a competitive edge.
• Data-Driven Decision Making: Analyze sales data, basket size trends, and order frequency to refine category strategy.

Requirements:

• Bachelor’s degree in business, retail, or a related field.
• 3+ years of experience in account management, grocery retail, or FMCG (convenience store experience preferred).
• Strong analytical skills with a data-driven approach to sales and performance tracking.
• Excellent relationship management and negotiation skills.
• Ability to work in a fast-paced environment and manage multiple stakeholders.

Workplace & Benefits

At Deliveroo, we know that people are the heart of the business, and we prioritize their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.