Job Description
Join our exceptional team and embody Barrick’s core values as you work with us. We are in search of individuals who can champion Barrick’s DNA by:
– Communicating Honestly, Transparently, and Acting with Integrity
– Exhibiting a Results-Driven approach
– Delivering solutions that are Fit for Purpose
– Dedicating themselves to Building a Sustainable Legacy
– Taking Responsibility and being Accountable
– Committing to Zero Harm
– Cultivating strong and meaningful Partnerships
If you’re ready to contribute to our world-class team while embracing these values, we encourage you to apply and become a valued member of our diverse workforce.
Responsibilities
- Provide technical support to computer users (in person, by phone, or online).Troubleshoot, diagnose, and resolve issues related to hardware, software, networks, and printers.
- Install, configure, and update operating systems, applications, and computer hardware.
- Support electronic document management systems (EDMS) such as SharePoint or DocuWare.
- Maintain and configure network connections and ensure reliable connectivity.
- Support MS Office applications and Windows 11 environments.
- Assist in maintaining IT services and infrastructure to ensure operational continuity.
- Collaborate with internal teams and external IT suppliers to resolve technical issues.
- Contribute to improving IT systems and recommend new solutions to enhance productivity.
Qualification Requirements:
- Diploma degree in Computer Science (Essential).
- Bachelor’s degree in computer science or engineering (Desirable).
Experience and Skills Requirements:
- Minimum 2 years’ experience in computer/IT support.
- Proficiency in: Windows 11, MS Office suite, computer hardware installation and configuration, network troubleshooting and setup, printer and work center support.
- Knowledge of EDMS (e.g., SharePoint, DocuWare).
- Fluent in English and Arabic.
- Strong interpersonal and communication skills, with the ability to support employees at all levels.
Highly organized, detail-oriented, and able to work under pressure.
- Strong commitment to safety, continuous improvement, and self-development.
What We Can Offer You:
- A comprehensive compensation package including bonuses and site-specific benefits.
- The ability to make a difference and a lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to grow and learn with industry colleagues.
- Access to a variety of career opportunities across the organization
